For domestic shipments, we ask that you have Japanese and Japanese-speaking support as much as possible. This is to avoid problems with the courier company.

Thank you for your understanding.

Please be sure to place your order in our online store in advance. Please use Google Translate or other tools to translate your order.

If you are accessing from overseas, World Shipping Biz is enabled, so please be sure to turn it off before proceeding with your order according to the following instructions.

⇨【Question】 I want to send the item to the address in Japan, is there a way to buy the items directly at the shop without using a Worldshopping cart?

Your name as your name (name of the guest).
Address is your hotel address.

Please state from when to when you will be staying in the remarks field.

If the person placing the order and the lodging representative are different, the address should be unified and be the address of the hotel.

With the name of the person placing the order as the person placing the order and the name of the lodging representative as the name of the person to whom the order is to be delivered.

Only credit cards are valid. We do not accept cash on delivery.

Please note that the 3D Secure identity authentication system is in place, so the person placing the order and the cardholder must match.

Please place your order at least 10 days prior to your stay.
If there are too few days between the order date and arrival, the order will be automatically cancelled as undeliverable.

Please keep the above in mind as you proceed with your order.

Thank you for your cooperation.

伊藤 信吾 / Shingo Ito